Innovative Insights Through LEGO Serious Play and Qualitative Research 00:10:00

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Karen S. Lynch is president and chief executive officer of CVS Health®, leading more than 300,000 colleagues who are passionate about building a world of health around every consumer. The company touches the lives of more than 100 million people through its health care benefits and pharmacy benefits management businesses, and presence in over 9,000 community health destinations across America.

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