Advancing Business Process Optimization through Process Mining and AI Integration 00:10:00
Dr. Sudhendu Rai is a Lead Scientist and Head of Data Driven Process Optimization in the Chief Operating Office (COO) of AIG’s Investments organization. He is responsible for development and deployment of process improvement solutions within the AIG service business and operations. He uses data science and operations research methods such as data wrangling, statistical analysis and visualization, process-mining and simulation optimization.
