Carrie Hurihanganui has been Chief Executive of Auckland Airport since February 2022. Prior to joining Auckland Airport, Carrie was Chief Operating Officer at Air New Zealand, overseeing a global workforce of >9,000 across 16 countries at its peak. Carrie has over 22 years of operational and strategic experience in the aviation industry, having held several senior roles at Air New Zealand, leading customer experience transformation, maximising business growth and building high performing and engaged teams. She left the airline in 2017 to join National Australia Bank (NAB) based in Melbourne as Executive General Manager Customer Experience before returning in 2018 to the Chief Ground Operations Officer role, before transitioning into the Chief Operating Officer role in 2020. Carrie is passionate about building a better future grounded in purpose and people. She has a Bachelor of Business Studies from Massey University and has completed a number of advanced programmes of study, including INSEAD and Harvard.