FCMB Managing Director Yemis's Q&A Session: Addressing Customer Concerns and Services |Mrs. Yemisi Edun ,Managing Director/CEO, First City Monument Bank. 00:10:00
In a recent live Q&A session, Yamiche, the Managing Director of FCMB, addressed various customer concerns and inquiries. Highlighting the bank's commitment to customer focus, she detailed processes for loan applications, account reactivation, and transaction reversals. Yamiche also discussed the steps for receiving ATM cards abroad and activating dormant accounts, emphasizing the bank's diverse service channels, including digital platforms and agency banking.
