Itaú Unibanco's Resilient Performance Amidst Challenges | Milton Maluhy Filho , CEO , Itaú Unibanco. 00:10:00
Despite the challenges posed by the Covid-19 pandemic, Itaú Unibanco reports a resilient performance in 2020, with a 7% increase in net profit in the fourth quarter. The growth is attributed to the expansion of the credit portfolio and increased service revenue. Digitalization efforts saw significant advances, with a surge in digital customer records and online transactions. Plans for 2021 include doubling investments in digital solutions and continued support for customers affected by the crisis.