The Accelerating Impact of Technology in Financial Services | Piyush Gupta , CEO, DBS Bank . 00:10:00
2020 marked a pivotal shift in technology adoption driven by societal readiness rather than new innovations. The tech giants like Google, Amazon, and Facebook have elevated customer expectations across industries, including financial services, setting a new standard for seamless, intuitive experiences. Looking ahead, AI and blockchain are poised to revolutionize finance, while traditional players like DBS embrace their role as tech-driven financial service providers.
