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Enhancing Customer Engagement Through Digital Leadership | Frank Vang-Jensen, CEO, Nordea . 00:10:00

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Nordea prioritizes delivering exceptional Omni Channel experiences, blending personalization and accessibility seamlessly across platforms to meet evolving customer needs in a dynamic financial landscape. With robust digital investments, Nordea strengthens customer relationships, evidenced by a significant rise in personalized interactions and mobile app usage, ensuring top-rated satisfaction and reinforcing its legacy of innovation and reliability in European banking.

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