The CEO of Rimini Street Inc. discusses the creation of a support system for enterprise software support products and services. 00:10:00
Mr. Ravin is a 30-year enterprise software industry veteran who pioneered the independent enterprise software support industry. In 2005, The Enterprise Software Observer named Mr. Ravin one of the 25 next-generation leaders of the enterprise software industry. In 2010, Mr. Ravin was featured in Deal Architect CEO Vinnie Mirchandani’s new book, The New Polymath: Profiles in Compound-Technology Innovations, where he is credited with enacting a visionary, disruptive strategy for dramatically reducing the cost of information technology and ushering in a new era of customer choice.
