After he joined Intershop as COO in 2018, Markus Klahn took over the responsibility for the areas of sales, marketing and services. In this role, he supported numerous leading manufacturers and wholesalers in the successful digital transformation of their sales and service processes. He not only has comprehensive expertise with regard to the specific challenges and needs of ambitious B2B customers, but also many years of experience in sales and marketing of software solutions. Markus Klahn studied physics, but started his professional career as entrepreneur in the fields of CAD and PLM (Computer Assisted Design and PLM Product Lifecycle Management). In 1998 he sold his company to the proALPHA Group and joined the Management Board of proALPHA Consulting AG where he was responsible for sales. During his 16 years with proALPHA, the company grew from 100 to 550 employees. In 2015 Markus Klahn moved on to Abas GmbH & Co. KG, a wholly owned subsidiary of Abas Software AG. Before he joined Intershop, he was in charge of sales at JAGGAER, a leading procurement provider whose solutions are consistently based on SaaS models.